Current Opportunities

A REWARDING CAREER AWAITS YOU AT THE TORONTO REGIONAL REAL ESTATE BOARD.

TRREB is currently seeking a Manager, Data Services to fill a full-time, permanent position within the Information Services department. The successful candidate will report directly to the Senior Manager, Data Services/Senior Business Analyst and will be responsible for the duties outlined below.

PRIMARY RESPONSIBILITIES

The Manager, Data Services is responsible for managing the development, maintenance and use of TRREB’s Data Services Systems, including but not limited to the TorontoMLS® System, and various data distribution systems, such as RETS and RESO compliant systems, REALTOR.ca, etc.

In this role, you will need to maintain the security and confidentiality of the data and ensure that information flows timely and securely to and from Members/Users. TRREB’s data systems must be accessible and meet the needs of the Members/Users. You will be required to determine business/user needs, implement business rules, monitor the data systems and recommend improvements.

Additionally, the Manager, Data Services will be responsible for TRREB’s data agreements, RETS data feeds and data feeds based on RESO Data Dictionary and RESO Web API standards.

PRINCIPAL DUTIES

1. Monitor and analyse the data services systems, including evaluating their performance to ensure the systems are organized, secure and accessible by end-users.
2. Carry out feasibility studies and perform quality assurance testing of systems before implementation.
3. Recommend, monitor and enforce data management policies, ensuring adherence of Members/users to TRREB rules and standards for the secure, confidential and legitimate use of TRREB data. Assist with the development of business standards and procedures.
4. Devise and implement efficient and secure procedures for data testing, handling and analysis, including assisting with data extraction and analysis as required.
5. Support the daily users of the data systems, including assessing their needs for system improvement and proposing any enhancements.
6. Prepare documentation manuals for the data services applications.
7. Prepare documentation for end-users and advise on how to resolve technical problems.
8. Assist with report preparation as required.
9. Ensure measures are in place to protect databases and archives from security breaches and data losses.
10. Troubleshoot data-related problems and arrange maintenance and modifications as required and subject to approval.
11. Work with MLS® service providers to ensure TRREB MLS® data distribution to Members and third parties follows RESO Data Dictionary and RESO Web API standards.
12. Serve as project coordinator on projects as required.
13. Supervise, coordinate and direct the work of direct reports, ensuring the timely completion of all projects. This will require coaching and training, as well as the monitoring and appraising of job performance on a regular and continuous basis.
14. Maintain a strong knowledge of Board policies and operations, including MLS® rules and services.
15. Maintain and enhance professional and technical knowledge by keeping current on technology developments, emerging products, and best practices.
16. Behave ethically and remain neutral toward technology, vendor and product choices when making recommendations.
17. Serve as a backup to the Senior Manager, Data Services/Senior Business Analyst in their absence as required.
18. Assist with other TRREB special events, including on-site assistance as required.
19. Perform other duties as assigned from time to time.

REQUIREMENTS

Education:

• Bachelor’s Degree in Information Systems, Computer Science, Business or related field of study.

Experience:

• 5+ years’ experience in a management capacity supervising other employees.
• 10+ years' hands-on experience and business knowledge in MLS® and related systems.
• Good knowledge of RESO Data Dictionary and RESO Web API.
• Advanced proficiency in MS Office Suite, Outlook & Internet applications.
• Strong analytical, problem-solving, prioritizing, presenting, and planning skills.
• Excellent verbal and written communication skills with a high proficiency in the
• English language.
• Demonstrated collaborative and interpersonal skills are essential.
• Self-motivated with critical attention to detail, deadlines, and reporting.
• Ability to work in a fast-paced and deadline-oriented environment.
• Must possess a strong desire to learn and grow professionally.
• Project Management experience is an asset.

HEALTH AND SAFETY RESPONSIBILITIES

The incumbent will follow safe work procedures, knowing and complying with all health and safety regulations. Personal protection and safety equipment will be used if/when required. Any injury or illness, unsafe acts or unsafe conditions must be reported immediately to their supervisor.

SPECIAL WORKING CONDITIONS

• Occasional overtime and after-hours work, including evenings and weekends may be required.
• This position may be exposed to confidential material and/or information. Every effort must be made to ensure that sensitive information and/or materials are properly stored and secured.
• Confidentiality and tact are essential.
• Must be able to carry a mobile phone

HOW TO APPLY

Application Details

To apply for this position, please submit your cover letter, resume, and salary expectations to the attention of:

Lola Abraham
Human Resource & Payroll Associate
via e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Please include "Manager, Data Services" in the subject line.

Note: The COVID-19 vaccination (2 doses or more) is a condition of employment at TRREB unless you have a valid medical exemption pursuant to the Ontario Human Rights Code.

While we thank all candidates for their interest, only those short-listed will be contacted.