FREQUENTLY ASKED QUESTIONS

Q: How do I find out about starting a career in real estate?

A: For information on becoming a REALTOR®, please visit www.orea.com, the website of the Ontario Real Estate Association.


Q: What steps should I take if I have a complaint about my REALTOR®?

A: It is important to begin by discussing your concerns with your salesperson or his/her Broker of Record. If they are unable to resolve your concerns and depending on the nature, the following options are available:

The Real Estate Council of Ontario regulates real estate salespeople / brokers in the public interest. As the regulatory body, RECO receives and responds to written complaints surrounding the ethical behaviour of a registered salesperson and broker. For further details contact RECO by visiting www.reco.on.ca, calling 416-207-4847 or toll free at 1-888-296-8755.

The Toronto Real Estate Board is restricted to handling concerns relating to the Multiple Listing Service® only. For further details, please contact 416-443-8100 or fax your concern to 416-443-0028. All concerns must be in writing and the complainant must be identifiable.

Where a concern involves a monetary value of any size, please contact a legal representative as RECO or TREB have no jurisdiction.


Q: How can I find out about the most current real estate market conditions?

A: The Toronto Real Estate Board issues news releases twice a month, including a full statistical update on market conditions at the beginning of each month. Click on the "Market News" tab on this site, then click on
"Release/Market Updates" to view the most recent release, as well as all archived releases.


Q: Can the Toronto Real Estate Board recommend a REALTOR® to use?

A: TREB is unable to recommend a particular REALTOR® to anyone, nor do we have any knowledge of specific fee or commission structures offered by our Members. There are a wide variety of programs and services in the marketplace to meet your needs. Please consult with family, friends and colleagues for referrals. To search for a REALTOR® in your area, under the ‘Find a REALTOR®’ tab on this site, click on 'REALTOR® Search' Tab.


Q: What is the difference between the Multiple Listing Service® (MLS®) and the consumer website REALTOR.ca?

A: The Multiple Listing Service® is a cooperative system used only by REALTOR® Members of Canada's real estate boards. It is accessible to any REALTOR® Member who has agreed to represent your interests and share remuneration from the transaction with a cooperating REALTOR® Member. The MLS® contains detailed information and numerous search tools, all designed to match people with the properties that fit their exact requirements. REALTOR.ca is a website operated by the Canadian Real Estate Association (CREA) that displays an abbreviated version of most listings uploaded to the MLS® system.